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FREQUENTLY ASKED QUESTIONS
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How long does order fulfillment take?MAKING We make all items directly to order. In the description of each product you will find the approximate time needed to complete a given item. For example, the production time for bonnets is approx. 7-14 days, and larger items such as rompers or sweaters are approx. 2-3 weeks. Please note that the order processing time is the making time plus the delivery time. DELIVERY In Poland, we send parcels via the Inpost Kurier and Inpost Paczkomaty services. Delivery time is approx. 1-3 days. We send foreign parcels via Poczta Polska as a priority registered letter. The delivery time depends on your place of residence and is, for example: Europe - approx. 7-10 days. USA and GB and Others- approx. 14-21 days.
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Does wool "bite"?When creating our knits, we use natural fibers such as alpaca wool, merino wool, cotton and silk. Alpaca wool and merino wool are hypoallergenic, pleasant to the skin and does not "bite". The skin in them breathes, does not sweat and does not overheat. However, if your baby has very sensitive or hypersensitive skin, we recommend choosing knits made of cotton or cotton&merino blend.
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